How to Verify That an HVAC Company is Reputable and Reliable

How to Verify That an HVAC Company is Reputable and ReliableWhen it comes to HVAC service, it’s hard to know whom to trust. You have a list of search results in front of you for technicians in the Long Island area, but how do you tell one from another in terms of actual qualifications? Which HVAC company has the knowledge and expertise to provide you with quality, reputable service? Here are a few things to look for to separate the qualified from the fly by night in HVAC service.

Licensed and Insured

This is the first thing to ask any HVAC company you hire. Licensed means they’re approved by your town or county as competent and qualified at what they do. And insured means they’re covered in case the contractor is injured or any personal property is damaged in your home. Hiring an HVAC contractor who isn’t licensed and insured is inviting trouble into your home.

NATE Certified

There are no mandatory certifications required to become an HVAC contractor in the U.S., making it difficult to judge a technician’s qualifications. However, there are voluntary certifications a contractor can get. North American Technician Excellence (NATE) is the most prestigious of these. To get it, a contractor must take an exam demonstrating a comprehensive practical knowledge of their field in one or more specialty areas, including air conditioning, gas furnaces, heat pumps, etc. When hiring a contractor, ask if they’re NATE certified in your area.


What did other people who hired this company think of their work? A good HVAC contractor should be able to provide you with a list of references you can check out to see if they’re worthwhile. You can also research on your own, checking sites like Angie’s List, BBB and Consumer Affairs to see if they’re regarded as a quality, reputable company that’s worthwhile to work with.

If you’re looking to hire a top-quality, reputable HVAC company, contact us at Cool Power LLC, today. Our NATE-certified experts have been Long Island’s trusted source for HVAC service since 1976.

Our goal is to help educate our customers in Hauppauge, New York and the Long Island area about energy and home comfort issues (specific to HVAC systems). For more information about HVAC certifications and other HVAC topics, download our free Home Comfort Guide or call us at 631-292-0629.

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