When you invite an HVAC-system contractor into your home, you should feel confident that they will provide quality work for you and your cooling and heating system. There are many fly-by-night contractors who offer seemingly amazing deals but only deliver shoddy work and unnecessary up-sells. To avoid this situation, follow these nine tips for finding the best company for the job:
- Know your HVAC needs — Before calling potential contractors, make sure you know the model of your equipment and its maintenance history.
- Get referrals — Word of mouth is the best form of advertising because you know your friends, neighbors or family members aren’t going to steer you wrong. Seek the advice of those you trust for a reliable HVAC-system contractor.
- Check references — Contractors should be able to provide customer references. Make sure to call them and inquire about the quality of the service they received. Ask if it was completed in a timely manner and within budget.
- Look for the Energy Star logo — Energy Star-certified products often are available with rebates and meet all the guidelines set by the EPA for maximum energy efficiency.
- Look for special offers — Seek out sales and specials and don’t be afraid to point out the offers available elsewhere. Keep in mind, though, that if an offer seems too good to be true, you may be dealing with one of the aforementioned fly-by-night companies.
- Look for North American Technician Excellence (NATE) – NATE is the only certification program supported by the HVAC industry. NATE certification is synonymous with punctuality, efficiency, knowledge and professionalism.
- Request an evaluation — A contractor should perform an energy evaluation of your home. They can make sure systems are the right size for your home (bigger isn’t always better), locate leaks, and see that everything is meeting manufacturer’s and EPA guidelines.
- Ask for itemized, written estimates — You can compare different estimates from various HVAC-system contractors. The best deal is the one that increases your home’s energy efficiency and will lower your overall energy bills.
- Before work begins get it in writing — You and the contractor should both sign a work proposal that spells out exactly what you’re paying for, how long the job will take, and any warranty information.
Here at Cool Power, LLC, we’re confident you’ll receive satisfactory responses to all of your questions and concerns. For your next upgrade, maintenance or service call, contact us at Cool Power LLC. We’ve been serving Long Island since 1975.
Our goal is to help educate our customers about energy and home comfort issues (specific to HVAC systems). For more information about HVAC-system contractors and other HVAC topics, download our free Home Comfort Resource guide.